Terms and Conditions
Warranty Claims
The warranty information stated herein is valid only for the same owner for which the service(s) were performed and on the same vehicle for which the service(s) were performed and is non-transferable. Any warranty claim must be accompanied by the original invoice and within the time period stated for the specific service provided (see below).
All warranty provisions stated herein assume that the workmanship and installation of the products and services offered by Nova Headlight Restorations, LLC are unaltered after the completion of the purchased service package. Altering the workmanship and/or condition of services and products offered by Nova Headlight Restorations, LLC renders the warranty(s) void. Though not limited to the examples provided herein, some examples of instances where warranties would become void include: the removal and reinstallation of headlight films, use of abrasives or harsh chemicals/solvents on headlight protection films and/or protective coatings.
BASIC option WARRANTY
Basic package carries no warranty of any kind.
Standard Option Warranty
Nova Headlight Restorations, LLC warrants that the OptiLens coating by Nova Headlight Restorations, LLC will not yellow or degrade for a period of 18 months from initial date of booking the installation appointment. This warranty is void if abrasives and/or solvents are used on headlights with OptiLens installed, as these will remove the product.
Premium option warranty
Nova Headlight Restorations, LLC warrants that the headlight protection films installed by Nova Headlight Restorations, LLC will be free of defects in materials for a period of 5 years from date of installation.
Nova Headlight Restorations, LLC warrants headlight protection film installation workmanship for 30 days. This is limited to inadequate adhesion of film to headlight surface, proper orientation and placement of protection film, and bubble formations beneath film surface after installation. ArmorWrap Ultra™Lifetime, ArmorWrap Premium™, and 3MPRO™ are trademarks of their respective owners.
Aquapel® Warranty
Performance of Aquapel® is not warrantied in any way. Application of Aquapel® performed by Nova Headlight Restorations, LLC is warranted solely on the basis of complete and proper application of product on the glass surfaces specified in the invoice. If inadequate coverage (i.e. "bare" spots) is suspected by the vehicle owner, Nova Headlight Restorations will investigate, and if confirmed, will re-apply Aquapel® to the affected surface(s) at no charge. Aquapel® is a registered trademark of PPG Industries, Inc.
Limitation of Remedies and Liability
If the OptiLens (standard option) application is proven to be defective, the exclusive remedy, at Nova Headlight Restorations' option, shall be to either 1) refund up to the invoiced price for the service option in question, or 2) retouch the headlights and reapply the OptiLens product (or a sufficient equivalent). If a vehicle is retouched as a warranty claim, Nova Headlight Restorations is absolved from continued warranty work on that specific vehicle.
If the headlight protection film (premium option) is proven to be defective, the exclusive remedy, at Nova Headlight Restorations' option, shall be to either 1) refund up to the invoiced price for the service option in question, or 2) replace and reinstall the defective product (headlight protection film).
Nova Headlight Restorations, LLC shall not otherwise be liable for loss or damages, whether direct, indirect, special, incidental, or consequential, regardless of the legal theory asserted, including, but not limited to, contract, negligence, warranty, or strict liability.
Return Policy
All sales are final. Refunds, unless otherwise stated in the product-specific warranties or "Limitation of Remedies and Liability", will not be processed.
Care and Maintenance
For maximum performance of all products and services offered by Nova Headlight Restorations, LLC, it is recommended that frequent washings and care consistent with automobile manufacturer's recommendations for surfaces be used. A regular application of high quality automotive wax (without abrasive compounds or solvents) will help retain the luster and performance of headlight protection films, applied coatings, and bare headlight plastics. Customers which have protective films installed should not wash their car for one week to allow full curing of the adhesive to the headlight to occur.